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Privacy  Policy

Welcome to Law Clinic Limited's (referred to as "we," "us," or "our") privacy policy. We prioritise the protection and privacy of your personal information and are committed to maintaining the trust and confidence of our visitors to our website www.law-clinic.co.uk ("Website"). This Privacy Policy outlines how we collect, use, disclose, and protect your information and your rights in relation to that information.

Introduction

Law Clinic Limited cares deeply about the privacy of your personal information and is dedicated to safeguarding it. This Privacy Policy explains what information we collect about you, why we collect it, how we use it, and how we handle it in compliance with applicable data protection laws, including the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. Collection of Your Personal Information

1.1 Personal Information

We collect information that could identify you ("Personal Information") or that is linked to such identifying information, including but not limited to:

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  • Name

  • Contact information (email address, phone number, postal address)

  • Payment information (if applicable)

  • Any other information you voluntarily provide to us through forms or direct communication.

1.2 Non-Personal Information

We may also collect non-personal information that does not directly identify you ("Non-Personal Information"), such as:

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  • Browser type and version

  • Operating system

  • IP address

  • Pages visited

  • Time and date of visit

  • Referring site

1.3 Information from Third Parties

We may collect Personal Information about you from third parties, including social media platforms, in order to enhance our services and outreach efforts. This information may include your name, contact details, and other relevant information that helps us provide and improve our legal services.

1.4 User Content

When you voluntarily upload or submit any content to our Website, such as inquiries, forms, or other communications, this content may contain Personal Information about you. We collect and process this Personal Information in accordance with the terms outlined in this Privacy Policy and applicable data protection laws.

1.5 Automatically Collected Information

During your visit to our Website, we automatically collect certain information related to your device and browsing activities. This includes but is not limited to your IP address, browser type, operating system, pages visited, and timestamps. We use this information for analytical purposes to understand how visitors interact with our Website and to improve our services accordingly.

2. Use of Your Personal Information

We use your Personal Information for the following lawful purposes:

1. To provide and improve our legal services:

We process your Personal Information to fulfil our contractual obligations with you, ensuring effective delivery and improvement of the legal services you engage us for.

2. To communicate with you:

We use your Personal Information to communicate with you, including responding to inquiries and requests submitted through various channels such as our Website, email, telephone, or postal mail. 

3. To process transactions and provide related information:

When you engage our services that require payment or involve financial transactions, we use your Personal Information to process payments, issue invoices, and provide related information necessary to complete the transaction.

4. To personalise your experience on our Website:

We may personalise your experience on our Website based on your preferences and interactions with our services, enhancing usability and relevance.

5. To comply with legal obligations and resolve disputes:

We process your Personal Information to comply with legal obligations imposed on us by applicable laws and regulations. This includes but is not limited to regulatory compliance, tax obligations, and responding to legal requests.

6.​ To send administrative information:

We use your Personal Information to send you administrative messages, including updates to our terms, policies, and other relevant operational communications necessary for the provision of our services.

7. To conduct marketing activities with your consent:

With your explicit consent, we may use your Personal Information to send you marketing communications about our services, promotions, and events that may be of interest to you.

3. Storage and Retention of Personal Information

We retain your Personal Information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law. If you have any questions about specific retention periods, please contact us at support@law-clinic.co.uk. 

4. Disclosure of Personal Information

We may disclose your Personal Information to third parties under the following circumstances:

a) With your consent:

We may disclose your Personal Information to third parties if you have provided us with explicit consent to do so.

b) To service providers:

We may disclose your Personal Information to third-party service providers who assist us in operating our Website and providing services to you. These service providers are bound by confidentiality agreements and are only permitted to process your Personal Information in accordance with our instructions and applicable data protection laws.

c) When required by law or to protect our rights:

We may disclose your Personal Information when required to do so by law, regulation, legal process, or governmental request. We may also disclose your Personal Information to protect our rights, property, or safety, as well as the rights, property, or safety of others.

d) In the event of a merger, acquisition, or sale:

If we are involved in a merger, acquisition, asset sale, or other corporate transaction, your Personal Information may be disclosed and transferred to the relevant third parties as part of the transaction. In such cases, we will ensure that the receiving party agrees to protect your Personal Information in a manner consistent with this Privacy Policy and applicable data protection laws.

5. International Transfers of Personal Information

Your Personal Information may be transferred to and processed in countries outside of the United Kingdom (UK) or European Economic Area (EEA), including to our affiliates or service providers located in such jurisdictions. We ensure that any such international transfers comply with data protection laws and regulations. This includes implementing appropriate safeguards, such as Standard Contractual Clauses or other mechanisms recognized by relevant authorities, to protect your Personal Information.

6. Use of Cookies

Our Website uses cookies and similar technologies to enhance your browsing experience and provide personalised services. By using our Website, you consent to the use of cookies as described in our Cookie Policy. You can manage your cookie preferences through your browser settings or by following the instructions provided in our Cookie Policy.

These disclosures and international transfers are essential for the proper operation of our Law Clinic and are conducted in accordance with applicable legal requirements and data protection principles.

7.    Data Security

We implement reasonable and appropriate technical and organisational measures to safeguard your Personal Information against unauthorised access, disclosure, alteration, or destruction. These measures are designed to meet the requirements of data protection laws and regulations applicable to us. However, please be aware that no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security of your Personal Information.

8. Your Data Protection Rights

Depending on your jurisdiction, you may have certain rights regarding your Personal Information. These rights may include:

Right to Access:

You have the right to request access to the Personal Information we hold about you.

Right to Rectification:

You have the right to request that we correct any inaccurate or incomplete Personal Information about you.

Right to Erasure:

You have the right to request the deletion of your Personal Information under certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.

Right to Restrict Processing:

You have the right to request that we restrict the processing of your Personal Information under certain circumstances, such as when you contest the accuracy of the information or when the processing is unlawful.

Right to Data Portability:

You have the right to receive the Personal Information you have provided to us in a structured, commonly used, and machine-readable format, and to transmit those data to another controller where technically feasible.

Right to Object:

You have the right to object to the processing of your Personal Information under certain circumstances, such as when we are relying on legitimate interests as our legal basis for processing.

To exercise any of these rights, please contact us using the contact details provided at the end of this Privacy Policy. We will respond to your request in accordance with applicable data protection laws including whether any exemptions may apply to your request.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices and legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our Website and updating the effective date above. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your Personal Information.

11. Contact Us

If you have any questions about this Privacy Policy, our data practices, or if you would like to exercise your data protection rights, please contact us at:

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  • Email:         support@law-clinic.co.uk

  • Address:     167-169 Great Portland Street, 5th Floor, London, W1W 5PF​

 

By using our Website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your Personal Information as described herein.

This Privacy Policy outlines our commitment to protecting your privacy and complying with applicable data protection laws and regulations. If you have any concerns or inquiries regarding your Personal Information or this Privacy Policy, please do not hesitate to contact us.

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